Privacy Policy for Café ANVAYA Last Updated: May 2025

At Café ANVAYA, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide while using our website.

1. Information We Collect

When you interact with our website, we may collect the following information:

• Personal Information: Name, email address, phone number, and payment details when placing an order.
• Transaction Data: Purchase history and order details.
• Cookies and Tracking Data: Information about website visits, including browsing behavior and preferences.

2. How We Use Your Information

We use the collected information to:

• Process and fulfill orders for coffee, food, and pastries.
• Provide customer service and respond to inquiries.
• Improve our website experience and enhance functionality.
• Analyse purchasing trends to offer better services.

3. Payment and Order Processing

When making a purchase, payment details are securely processed through third-party payment providers. Café ANVAYA does not store credit card information.

4. Comments and Reviews

If visitors leave comments or reviews, we collect the data entered in the form, as well as IP addresses for spam detection. Approved comments may be publicly visible.

5. Cookies and Tracking

Our website uses cookies to enhance user experience. Cookies may store login credentials and shopping cart preferences. Users can manage cookie settings in their browser.

6. Third-Party Services

We may use third-party services for order fulfillment, analytics, and security. These providers adhere to their own privacy policies.

7. Data Retention

Personal data is retained for as long as necessary to fulfill transactions or comply with legal obligations.

8. User Rights

Customers can request access to personal data or request deletion of stored information by contacting us.

9. Security Measures

We take reasonable precautions to protect your personal data but cannot guarantee absolute security.

10. Changes to This Policy

This policy may be updated periodically. Please review it regularly for any changes.

11. Contact Us

For privacy-related questions, reach out to us at info@cafeanvaya.com.au.